We aim to process and deliver every order as quickly and securely as possible. Please review the shipping information below before placing your order.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Domestic Shipping

We offer shipping throughout Indonesia using trusted courier partners.

Estimated Delivery Time

• Jakarta: 1–2 business days
• Java Island: 2–4 business days
• Outside Java: 3–7 business days

Shipping fees are calculated automatically at checkout based on your destination and selected courier.

International Shipping

Worldwide shipping is available to selected countries.

Estimated Delivery Time

• Asia: 5–10 business days
• Australia: 5–10 business days
• Europe: 7–14 business days
• North America: 7–14 business days
• Other regions: 7–21 business days

International shipping fees are calculated during checkout.

Please note that customs duties, import taxes, and other local charges are the responsibility of the customer.

Shipping Fees

Shipping costs vary depending on several factors, including:

• Destination country or region
• Package weight
• Shipping method
• Courier service

The final shipping cost will be displayed before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can monitor your shipment through the courier’s official tracking page.

Delivery Delays

Delivery times are estimates and may vary due to circumstances beyond our control, including:

• Weather conditions
• Customs clearance
• Public holidays
• High shipping volumes
• Courier operational delays

FATCHECK is not responsible for delays caused by third-party shipping providers.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

FATCHECK cannot be held responsible for lost or delayed shipments resulting from incorrect or incomplete shipping information provided by the customer.

Need Assistance?

If you have any questions regarding your shipment, please contact our customer support team. We’re always happy to help.